What to expect when calling 911 is based on the
polices and procedures of the public safety agencies serving
your community and will vary from area to area. Most public safety
agencies are, however, recognizing the dangers posed by carbon
monoxide gas and are adopting similar procedures to the ones
described below. These procedures are based on information developed
by the International Association of Fire Chiefs (IAFC) and other
national and regional associations. The objective of these procedures
is to quickly determine the severity of the situation and provide
the proper emergency response. The following is a summary of
what one can expect to happen if the call 911 because a carbon
monoxide detector is sounding:
When initially calling 911 be prepared to provide
the following information:
Your address.
The type of detector that is sounding.
Whether or not anyone is feeling ill with 'flu-like' symptoms as previously
described.
Whether or not everyone has evacuated the residence.
The reading on the detector (if known or available)
The dispatcher will determine the response required based on the answers
to the above- most significantly whether or not anyone is feeling ill.
If anyone is feeling ill and/or you can not or
have not been able to evacuate everyone, law enforcement, medical
and fire personnel will be assigned to the call on an emergency
basis. Law enforcement to assist with the immediate evacuation
of individuals, medical to treat any victims and fire to monitor
for CO gas and assist with the other activities.
If no one is feeling ill, you may be advised to
contact your local heating contractor or gas company to assist
you or, more likely, fire personnel will be dispatched on a routine
basis to monitor for CO gas and advise if a 'real' carbon monoxide
problem exists.
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